Managed Services for SME
Given a choice, would you fix something after it breaks?
Or would you prevent it from breaking?
What is Managed Services?
Break-fix support is a thing of past. Now is the time of Managed IT Services. "Managed Services"means outsourcing the day-to-day IT management to a company who knows how to do it better, as a strategic method for improving business performance and operation. It is a pro-active monitoring of IT infrastructure.
Why Managed Services?
In our support packages we offer you
- Proactive monitoring with anticipation and prevention of issues.
- 24*7 monitoring of your network, thereby improving productivity and minimize downtime
- All-round SLA based IT Support with unlimited support hours at a fixed monthly fee.
- Get the services of a professional in-house IT team without the need to maintain one.
- Reduce operational expenses.
- Increased time to focus on your core business functions.
- Gain a technological edge over competitors.
Product-based AMC service
We also provide partial product-specific Managed services through Annual Maintenance contract (AMC). As a part of this contract one of our support engineers visit your office on a regular basis (monthly or weekly as agreed) for health checkup of the product supported. Still if any issue arises you can log a ticket with Decoding IT Solutions helpdesk through the helpdesk portal or by sending an email to our support team.
Interested? Let us know at info@cloudresq.com. We will call you back.